If you need to tell whether your item has published and if your retailer can see it, follow the steps below:
Step 1: Login to National Product Catalogue - Publisher.
Step 2: Click the "Supplier Item List" tab at the top left.
Step 3: Find the item you are wanting to the publication state for and highlight it.
Step 4: You will see some new information appear in the "Publication Info" tab in the preview pane as shown below. This shows the 'delivery state' of the item and will tell you if it has published or not.
You can also see the "Overall State" of the item - it should state 'Item Published' or 'Item Sent' if it is to be published to the retailer.
Step 5: If you have published to MORE than ONE recipient - then click on the "CIC Summary" tab beside the "Publication Info" tab. The CIC Summary tells you if you have had a response. There should be a response from everyone you have published too. If you don't then let us know.
Step 6: To determine what the other response states mean use the infographic below (you will find these responses under the response column):
If you are still having issues then please call GS1 Support on 0800 10 23 56 or email email@example.com
Created: November 2016 Last Review: 6/12/2018