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Accessing ProductRecallNZ on a mobile

On July 11th an upgrade to allow the use of ProductRecallNZ on mobile was completed. Whilst the upgrade was not to a true 'mobile website' you can now access a 'scaled down' version of the website on mobile where you can zoom and navigate around using 'touch screen'. To view the screens more easily you may need to zoom in and out often.

If you are going to use the mobile application we would highly recommend use on the following browsers:

For iphone devices - use the Safari Browser (NB: you cannot access the website using Google Chrome on iphone)

For Android devices - use Google Chrome Browser

For a quick understanding of how the system works on mobile please watch this video -

NB: You may wish to watch in Youtube (https://youtu.be/4dZ5GLIapMs)

 

 

There are 2 ways you can access the notification on mobile -

First way (via the text message link on your phone)

Step 1 - Receive text message when you have a notification and follow link

SMS_Image.jpg

 

Step 2 - Log in using username (see sms message) and password

Mobile_Login_Page.jpg

 

Step 3 - View Detail of notification then select 'Report'

Mobile_View_Detail.jpg

 

Step 4 - Enter in 'products found' and update 'status' on Reporting Page

Mobile_Reporting_Screen.jpg

 

Second way (via the website URL - www.productrecallnz.org) 

Step 1 - Log in via your phone using username and password

Mobile_Login_Page.jpg

 

Step 2 - Select to 'View Detail' of relevant notification on 'Received Notifications' page

Mobile_-_Received_Notification_Page.jpg

 

Step 3 - View Detail of notification then select 'Report'

Mobile_View_Detail.jpg

 

Step 4 - Enter in 'products found' and update 'status' on Reporting Page

Mobile_Reporting_Screen.jpg

 

 Version 1: Last updated October 2017

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